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Housekeeping Manager
2 months ago
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Accor Hotels. As a key member of our operations team, you will be responsible for ensuring that all guest rooms, public areas, and back office spaces are clean and meet the highest standards of quality.
Key Responsibilities- Guest Experience: Provide exceptional service to guests, ensuring that their needs are met and exceeded.
- Room Inspections: Conduct regular inspections of guest rooms and public areas to ensure that they meet our high standards of cleanliness and quality.
- Complaint Resolution: Respond promptly and professionally to guest complaints, resolving issues and ensuring that guests have a positive experience.
- Team Management: Supervise and manage a team of housekeeping staff, providing guidance and support to ensure that they are equipped to perform their roles effectively.
- Operational Efficiency: Implement and maintain efficient systems and processes to ensure that housekeeping operations run smoothly and effectively.
- Quality Control: Monitor and maintain high standards of quality in all aspects of housekeeping, including cleanliness, maintenance, and repair.
- Cost Control: Manage and control costs associated with housekeeping operations, including labor, supplies, and equipment.
- Experience: Previous experience in a housekeeping management role, preferably in a similar industry.
- Leadership Skills: Proven ability to lead and manage a team, providing guidance and support to ensure that they are equipped to perform their roles effectively.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and other stakeholders.
- Problem-Solving Skills: Ability to analyze problems and develop effective solutions, ensuring that guest needs are met and exceeded.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced housekeeping professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
