Fundraising Support Coordinator

4 weeks ago


Crawley, West Sussex, United Kingdom St Catherine's Hospice Full time

Position Overview

We are seeking a motivated and dedicated Fundraising Support Coordinator to join our Individual Giving team at St Catherine's Hospice.

This role is designed for individuals who are passionate about making a difference and are looking to develop their skills in a supportive environment.

Key Responsibilities

The Fundraising Support Coordinator will collaborate closely with the Individual Giving team, providing essential assistance on various initiatives, particularly focusing on In Memory Fundraising.

This entry-level position is ideal for those aspiring to build a career in administration, where strong organizational and interpersonal skills are essential.

About St Catherine's Hospice

Joining our team means becoming part of a compassionate community dedicated to a significant mission: ensuring that everyone faces the end of life with dignity, support, and comfort.

Core Duties

  • Assist in the planning and execution of fundraising projects.
  • Support the Individual Giving team in maintaining donor relationships.
  • Contribute to the development of fundraising strategies.
  • Engage with supporters and provide exceptional customer service.
  • Manage administrative tasks related to fundraising activities.

Candidate Profile

Essential Attributes

  • Adaptable and open to change, with a focus on innovation.
  • Exemplary standards of integrity and reliability.
  • Positive and proactive attitude towards work and personal development.
  • Professional demeanor with a compassionate approach.
  • Eagerness to learn and grow within the role.
  • Ability to work flexible hours as needed.
  • Commitment to embodying the values of St Catherine's in all interactions.

Qualifications

Essential

  • Minimum of GCSE level education or equivalent.

Desirable

  • Training or qualifications in fundraising or customer service.
  • Possession of a valid driving license and access to a vehicle for work purposes.

Experience

Essential

  • Strong communication skills, both written and verbal, with the ability to inspire and engage.
  • Proven experience in donor or customer care, fostering relationships at all levels.
  • Proficiency in Microsoft Office applications.
  • Excellent teamwork and interpersonal skills.
  • Strong organizational and time management abilities.
  • Resilience and the capacity to perform well under pressure.
  • Creative problem-solving skills and attention to detail.
  • Ability to handle sensitive situations with empathy.
  • Capability to manage multiple tasks effectively.

Desirable

  • Experience in a fundraising-focused environment.
  • Familiarity with donor management systems, such as Raisers Edge.
  • Experience working with volunteers.


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