Housing Services Director

8 hours ago


West Midlands Combined Authority, United Kingdom Essential Employment Full time
Housing Services Manager

Essential Employment is seeking a skilled Housing Services Manager to join our team in Rugby. This is a full-time, temporary position offering a competitive hourly rate of £30.77.

Key Responsibilities:
  • Oversee the effective management of housing services, ensuring compliance with regulatory requirements and delivering excellent value for money.
  • Lead by example in providing a responsive and empathetic service, prioritizing customer needs and tenancy sustainment.
  • Monitor service performance, identifying opportunities for improvement, innovation, and development to benefit customers and the Housing Revenue Account.
  • Collaborate with corporate teams to implement service improvement changes, developing processes and managing contracts relevant to the service.
  • Oversee the implementation and management of estates management and neighbourhood inspections to address any issues effectively.

Requirements: The ideal candidate will possess strong leadership and management skills, with experience in housing services and a focus on customer satisfaction. Excellent communication and problem-solving skills are essential for success in this role.



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