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Food and Beverage Team Leader

2 months ago

Chesterfield, Derbyshire, United Kingdom The National Trust Full time

Job Summary

The National Trust is seeking a skilled Food and Beverage Team Leader to join our team at Hardwick Hall. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service, leading a team of colleagues, and ensuring the smooth operation of our café.

Key Responsibilities

  • Lead a team of food and beverage staff to provide excellent customer service and ensure a high-quality dining experience for our visitors.
  • Supervise the preparation and presentation of food and beverages, ensuring that all displays and signs are accurate and appealing.
  • Assist with the induction and training of new colleagues, promoting a culture of excellent service and teamwork.
  • Monitor and maintain high standards of health and safety compliance, ensuring a safe working environment for all staff and visitors.
  • Collaborate with the food and beverage manager to develop and implement strategies to improve customer satisfaction and increase sales.

Requirements

  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Proven experience in a food and beverage role, with a strong understanding of customer service principles.
  • Ability to work flexibly, including weekends, bank holidays, and occasional late evenings.
  • Knowledge of health and safety regulations and procedures.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

What We Offer

  • A competitive salary and benefits package, including a pension scheme and free entry to National Trust places.
  • Opportunities for professional development and training, to help you grow and succeed in your role.
  • A supportive and inclusive work environment, where you can make a real difference and contribute to our mission.