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Internal Sales Team Supervisor

2 months ago

Holywell County of Flintshire, United Kingdom Marstep Resourcing Solutions Full time

Location:
Hybrid Working

Employment Type:
Full-time

Salary:
£32000 base £40000 OTE (Based on performance and team performance)


This is an excellent opportunity to become part of a rapidly expanding, award-winning organization focused on social value. The company promotes a hybrid working model (3/2 or 2/3 split available) and emphasizes a 'customer-first' approach, fostering a diverse and inclusive environment that encourages employee growth and achievement through shared values.

About The Company

We are a recognized leader in delivering social value while achieving commercial success. Our team is crucial to our accomplishments, and we are experiencing significant growth as we build a dedicated team committed to exceptional client support through customer-first delivery.


We are seeking a driven and seasoned Internal Sales Team Supervisor to contribute to our ongoing growth.

Job Summary


The Internal Sales Team Supervisor will be instrumental in expanding, guiding, and managing the internal sales team to meet and surpass sales objectives.

This role involves developing and executing sales strategies, mentoring team members, and ensuring top-tier customer satisfaction. The ideal candidate will possess a robust sales background, outstanding leadership capabilities, and a commitment to innovation.


Initially, this position will require a 'player-coach' approach, focusing on hands-on contributions while we scale the sales team, where the supervisor will play a vital role in sourcing and onboarding new talent.

The team will oversee all facets of the sales process from lead generation to customer acquisition.

Key Responsibilities

  • Onboard, develop, and nurture a results-driven internal sales team.
  • Lead and manage the sales team effectively.

Manage Sales Team:

Supervise the daily operations of the internal sales team, leading by example and contributing to team results. Provide guidance and support to ensure team members achieve their individual and collective sales targets while embedding the organization's culture, vision, and values in all income generation activities.


  • Contribute to KPIs and revenue goals through outbound calls to target markets.
  • Develop Sales Strategies: Formulate and implement effective sales strategies to drive revenue growth and broaden the customer base.
  • Performance Monitoring: Analyze sales performance metrics, provide regular reports to senior management, and make data-driven decisions to enhance sales processes.
  • Team Development: Conduct regular training sessions and workshops to improve the skills and knowledge of the sales team, fostering a culture of continuous improvement.
  • Collaboration: Collaborate closely with other departments, including marketing, product development, and customer service, to align sales strategies with overall company objectives.
  • Market Analysis: Stay updated on industry trends, market conditions, and competitors, offering insights and recommendations to the sales team and management.
  • Administrative Duties: Manage sales team schedules, prepare sales forecasts, and maintain accurate records of sales activities and transactions.
  • Lead in developing and maintaining a robust pipeline of potential income generation opportunities, including prospect research and assessing the viability of opportunities aligned with strategic objectives.
  • Cultivate strong relationships with new and existing stakeholders, clients, and suppliers to ensure value for money and maximize social impact.
Requirements

  • Experience: Proven track record as a sales professional in a high-pressure business development environment.
  • Familiarity with measuring success and reporting progress against targets to Senior Leadership Teams.
  • Ability to build and maintain positive working relationships with stakeholders.
  • Education: Degree in Business or Marketing (Desirable but not essential).
Skills

Strong leadership and team management skills with a demonstrated track record.

Excellent communication and interpersonal skills.

Proven ability to meet or exceed sales targets.

Analytical skills to assess sales data and make strategic decisions.

Proficiency in CRM software and Microsoft Office Suite.

Ability to embody and apply organizational values.

Attributes:

  • Self-motivated and results-oriented.
  • Proactive, able to manage own workload effectively.
  • Capacity to thrive in a fast-paced and dynamic environment.
  • Strong problem-solving skills and attention to detail.
  • Passion for innovation and continuous improvement.
  • Commitment to making a positive impact on people's lives and the communities we serve.
Benefits

  • Competitive salary and performance-based bonuses.
  • Pension scheme.
  • Opportunities for professional development and career advancement.
  • Supportive and collaborative work environment.
  • Flexible working hours with the possibility of hybrid working.
  • Paid wellbeing hour every week.
* 25 days of annual leave plus bank holidays, with incremental increases after two years of service, up to a maximum of one additional week.

This opportunity is ideal for those looking to contribute to a rapidly growing, award-winning organization focused on social value, with a hybrid working environment and a commitment to a 'customer-first' approach, fostering a diverse and inclusive workplace that supports employee growth and achievement.