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Technical Support Specialist

3 months ago

Soho, United Kingdom Ernest Gordon Recruitment Limited Full time
Technical Support Specialist (Managed Service Provider)

Location: Fitzrovia

Salary: £27,000 - £30,000 + Training + Career Advancement + Company Bonus

Are you a Technical Support Specialist eager to contribute to a dynamic and award-winning Managed Service Provider that delivers IT support solutions to various businesses across the UK and beyond? This is an exciting opportunity to join a growing team in a company poised for significant expansion.

In this role, you will be an integral part of a talented IT team, providing exceptional support and gaining valuable training to advance your career as the organization grows.

Your Responsibilities:
- Delivering 1st and 2nd line IT support to clients
- Troubleshooting hardware and software issues
- Efficiently resolving technical problems
- Collaborating with other IT teams to ensure timely resolution of Service Desk requests

Candidate Profile:
- Strong technical expertise in hardware and software troubleshooting, including Microsoft Office 365, Windows 11, and macOS
- Familiarity with AzureAD and Active Directory
- Previous experience in IT Support roles

Key Skills:
IT Support, Service Desk, Analyst, 1st line, 2nd line, Support Engineer, Managed Service Provider, Team Leadership, Management, Training, Career Progression.

Reference Number: BBBH14886

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised serves as a guideline for this position, with the final remuneration based on your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.