Store Supervisor
2 months ago
Job Title: Store Supervisor - Frasers
Job Summary:
We are seeking a highly motivated and experienced Store Supervisor to join our team at Frasers. As a Store Supervisor, you will be responsible for leading and supervising a cross-functional team to deliver high levels of customer service, stock management, and cash handling.
Key Responsibilities:
- Proactively lead the Stockroom & Shopfloor team to support the store on the shop floor and in stock processing areas.
- Workforce planning - use judgment to focus resources appropriately and support the sales floor.
- Drive pace, flexibility, and accuracy within the team to process deliveries and minimize stock loss/damage efficiently.
- Support and implement best practices and principles to ensure store teams operate back of house routines and tasks to guidelines.
- Ensure team provides an accurate and comprehensive cash handling service, including issue of till floats and reconciliation of cash and vouchers.
- Ensure compliance with relevant departmental policies, including Health & Safety and meeting legislative requirements.
- Regular communication with Store Manager and Service Managers on stock levels.
- Work effectively with 3rd party contractors to ensure a safe, clean, and secure environment.
Requirements:
- Experience in fashion retail would be beneficial for this role.
- Relevant supervisory experience in a customer-facing and stock-handling environment with a consistent career path.
- Proven track record of working at pace to deliver results against targets and deadlines.
- The ability to influence and challenge.
- An understanding of Health & Safety legislation.
- Proven track record of achieving targets and delivering results against deadlines.
- Demonstrates attention to detail when dealing with large quantities of information to ensure accuracy.
- Excellent Customer Service skills.
The Rewards:
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Join the Fearless Incentive Scheme (watch video to find out more).
- We offer a wide range of Development Courses with National Qualifications.
- 28 Days Holiday.
- 40% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
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