Freight Coordinator Specialist

3 days ago


Glasgow, Glasgow City, United Kingdom DHL Global Forwarding Full time
About the Role

We are seeking a highly skilled Freight Coordinator to join our team at DHL Global Forwarding. As a key member of our operations team, you will be responsible for coordinating global shipments from door-to-door, ensuring quality standards are met, and providing exceptional customer service.

Key Responsibilities
  • Coordinate shipments within the DHL network and external suppliers
  • Ensure quality standards are met
  • Provide all aspects of customer service
Requirements
  • Experience in the Freight Forwarding industry
  • Commercial awareness and confidence to interact and negotiate with airlines and suppliers
  • Knowledge of exports/imports and related processes
  • Customer Service experience in transport/logistics/freight forwarding
  • Self-driven and disciplined with the ability to work independently
  • Organised and able to handle change and multi-task
  • Strong numerical skills to undertake manual calculations
  • Continuous improvement conscious - identifying risk areas
  • Ability to work cross-functionally and with multiple projects simultaneously
  • High attention to detail and accuracy
What We Offer
  • Enticing annual salary plus an annual performance-related bonus
  • 25 days holiday plus bank holidays
  • Pension scheme - up to 8% employer contribution
  • Enhanced maternity/paternity/adoption leave
  • Support with self-development and career opportunities
  • Reward & Recognition awards
  • Charity and volunteering support through DHL Foundation

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and experienced Freight Coordinator looking for a new challenge, please apply today.



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