Contract Field Service Technician
1 day ago
Immediate Start Available
This is a 3-6 month rolling contract with the opportunity to travel internationally, mainly to Europe, Monday to Friday.
We are seeking a talented Field Service Engineer to provide first-class troubleshooting and repair support to a range of high-value electro-mechanical equipment based within customer sites across the UK and Europe.
Key Responsibilities:- Support key customers through installations, commissioning, troubleshooting, repair, and technical support.
- Work to solve complex problems both internally within manufacturing and development departments as well as with sub-contractors and customers.
- Evaluate and escalate technical issues to the management team and highlight any design issues to the development team to improve product performance.
- Provide support to customers, assisting and responding to remote technical requests both via phone and email.
- Collaborate with the quality team to identify root cause failures on products.
Training on the equipment will be provided, so you will need to be on-site for the first 2 weeks.
To succeed in this role, you will need to be:
- A customer-focused Service Engineer with a proven background in a Service Engineering / Field Service Engineer capacity or similar.
- Skilled in fault-finding / diagnosing faults on electro-mechanical industrial / capital equipment (board level not component level).
- Multi-skilled.
- Willing and able to travel to sites internationally on a regular basis (up to 90% of your time, Monday to Friday).
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