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Automotive Support Specialist
2 months ago
Service Care Solutions, a leading provider in the Automotive Technologies sector, is seeking an Automotive Support Specialist who is enthusiastic about building a career in the Automotive and Motorsport industries.
This position offers a unique chance to join a forward-thinking technology firm renowned for its contributions to the Global Automotive and Motorsport sectors, serving a range of prestigious clients.
As an Automotive Support Specialist, your primary responsibility will be to ensure that clients receive timely and effective technical assistance. You will also engage in product evaluation efforts. Your role will encompass addressing customer inquiries, resolving issues, and providing expert guidance on our offerings, alongside conducting thorough product assessments to guarantee exceptional performance and dependability.
Key Responsibilities:
- Deliver outstanding customer service and technical support.
- Conduct product testing to uphold quality standards.
- Assist clients with inquiries and troubleshooting.
Essential Qualifications:
- A degree in Automotive or Motorsport Engineering is preferred.
- Experience in the OEM automotive or Motorsport sectors, with familiarity in vehicle data analysis or testing.
- Strong written communication skills and a courteous telephone demeanor.
- Prior customer service experience.
- Logical problem-solving abilities and a positive team-oriented attitude.
- A valid UK driving license.
Preferred Qualifications:
- Experience in a customer support role within a technology-focused environment.
- Knowledge of vehicle data acquisition methods.
- Familiarity with vehicle CAN and GPS technologies.
- Experience with product testing techniques and tools.
- Basic understanding of electronics.
