Site Operations Manager

4 weeks ago

Hull, Kingston upon Hull, United Kingdom Challenge-TRG Recruitment Full time
Job Title: Site Manager

We are seeking an experienced Site Manager to join our team at Challenge-TRG Recruitment. As a Site Manager, you will be responsible for managing all aspects of one of our blue-chip contracts, ensuring a high-quality consistent service is delivered to meet client requirements.

Key Responsibilities:
  • Fully manage the contract from recruitment to operational delivery
  • Meet with the client on a weekly basis to review SLA/KPIs
  • Consistently achieve weekly KPIs
  • Monitor, forecast, and report on the financial performance of the site
  • Line management of the onsite team, including motivation, target setting, and development
  • Oversee the daily implementation of the operational plan
  • Regular updates and timely escalation of risk/issues to line manager
  • Translate strategic and longer-term objectives of Challenge-TRG Recruitment into feasible and understandable solutions for the onsite team
  • Strong client relationships and creation of positive client perception of Challenge-TRG Recruitment
  • Fully understand client requirements and ensure they are fulfilled consistently
  • Recruitment of production staff and other staff locally to meet demands
  • Accountable for the calibre of workers selected to work for client accounts and recruiting methods are in line with Company procedures
  • Co-ordinate with the Operations/Recruitment Team for advertising and marketing needs
  • Plan and organise the assessment process for all production staff
  • Accountable for overall compliance at sites and ensure plans for contingencies are in place
  • Complete costings accurately for worker's pay on a weekly basis
  • Effective staff management, including absence, pay queries, performance, retention, etc
  • Undertake investigations and conduct disciplinary/grievances as and when required
  • Plan and organise the induction process for new starters, including a meet and greet and issuing of welcome packs/uniforms, etc
  • Responsible for accurate accident reporting and any insurance/claim issue that may arise
  • Maximise all opportunities onsite
  • Reduce spend wherever possible, i.e. 2nd Tier Agency
  • Accountable for exceeding budget, driving results to achieve required P&L
Person Specification:
  • Educated to GCSE level or equivalent
  • Proven experience of contract management, ideally in the Food Production environment
  • Experience of building effective client relationships at all levels
  • Experienced and successful at management and delivering results
  • Presentation, selling, and negotiation skills, together with the ability to produce results
  • Experience of working with various reporting and forecasting tools
  • Experience of strong people management skills and enjoys a challenge and working to targets
  • Excellent communication and interpersonal skills, with the ability to establish rapport with a variety of stakeholders at all organisational levels
  • Excellent client-facing skills, with the ability to build effective and sustainable relationships
  • Self-driven, proactive, and results-oriented, with a positive outlook, a clear focus on quality, and business profit
  • Outstanding numerical and budgeting skills
  • Uses own initiative and uses good judgement to make decisions
  • Excellent organisational and time management skills
  • Very good computer skills, including MS Office (Word, Excel, and PowerPoint)
  • Have strong leadership skills and be able to motivate and encourage good team work
  • Be analytical and methodical in your approach to problems
  • Excellent numeracy and literacy skills
  • The ability to effectively handle a busy and varied workload, meet tight deadlines, and prioritise effectively
  • Resilient and able to work in an organisation that is undergoing change due to development and growth

Challenge-TRG Recruitment is an equal opportunities employer and welcomes applications from all qualified candidates.

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