Customer Service Representative
4 weeks ago
We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca Bingo in Dagenham. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.
Key Responsibilities
As a Team Member, you will be responsible for:
- Providing excellent customer service and ensuring that our customers feel welcome and valued
- Working across all sections of the venue, including the bar, restaurant, and gaming areas
- Assisting with the preparation and serving of food and drinks
- Maintaining a clean and safe environment for our customers
- Working collaboratively with the team to achieve sales targets and provide an exceptional customer experience
What We Offer
We offer a competitive salary, paid breaks, and a range of benefits, including:
- Industry-leading Employee Rewards platform
- 50% discount across food and soft drinks
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
Requirements
To be successful in this role, you will need to have:
- Good communication skills
- A smile for everyone
- Ability to work in a fast-paced environment
- Flexibility to work a variety of shifts, including evenings and weekends
About Us
Mecca Bingo is a leading operator of bingo clubs in the UK, offering a unique and exciting experience for our customers. We are committed to providing exceptional customer service and creating a fun and welcoming environment for all our customers. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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