Customer Service Representative

4 weeks ago


Dagenham, Greater London, United Kingdom Mecca Bingo Full time
About the Role

We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca Bingo in Dagenham. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.

Key Responsibilities

As a Team Member, you will be responsible for:
  • Providing excellent customer service and ensuring that our customers feel welcome and valued
  • Working across all sections of the venue, including the bar, restaurant, and gaming areas
  • Assisting with the preparation and serving of food and drinks
  • Maintaining a clean and safe environment for our customers
  • Working collaboratively with the team to achieve sales targets and provide an exceptional customer experience

What We Offer

We offer a competitive salary, paid breaks, and a range of benefits, including:
  • Industry-leading Employee Rewards platform
  • 50% discount across food and soft drinks
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme and access to in-venue Mental Health First Aiders
  • Opportunity to complete a funded Apprenticeship
  • Uniform provided

Requirements

To be successful in this role, you will need to have:
  • Good communication skills
  • A smile for everyone
  • Ability to work in a fast-paced environment
  • Flexibility to work a variety of shifts, including evenings and weekends

About Us

Mecca Bingo is a leading operator of bingo clubs in the UK, offering a unique and exciting experience for our customers. We are committed to providing exceptional customer service and creating a fun and welcoming environment for all our customers. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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