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Automotive Service Manager

2 months ago


Watford, Hertfordshire, United Kingdom Group 1 Automotive Full time
Aftersales Manager Role

We are seeking a highly skilled and experienced Aftersales Manager to join our team at Group 1 Automotive. As an Aftersales Manager, you will play a crucial role in ensuring the success of our aftersales operations, including parts, vehicle technicians, and service advisors.

Key Responsibilities:
  • Manage the aftersales teams to achieve agreed targets and budgets.
  • Analyse performance data and provide guidance to improve areas of weakness.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery.
Requirements:
  • Previous experience in the automotive industry, preferably in a management role.
  • Comprehensive knowledge of the motor trade, including parts, vehicle maintenance, and service operations.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • State-of-the-art facilities and modern automotive technology.
  • Flexible working arrangements, including part-time and term-time options.

At Group 1 Automotive, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.