Financial Services Administrator

4 weeks ago


Crawley, West Sussex, United Kingdom Huntswood CTC Limited Full time

Huntswood is seeking an experienced financial services professional to join their client's team on a hybrid basis in Crawley. The successful candidate will provide high-quality service to customers by resolving their enquiries in a timely manner.

The role involves processing requests to transfer pension funds to an alternative provider. Initial training will be provided in the client's office for a period of three weeks before reverting to a hybrid basis where the individual will be expected to work in the office three days a week and two days a week from home.

Key Responsibilities:

  • Provide exceptional customer service by resolving enquiries in a timely and professional manner
  • Process requests to transfer pension funds to an alternative provider
  • Work collaboratively with internal stakeholders to achieve team goals
  • Develop and maintain a thorough understanding of financial services regulations and procedures
  • Contribute to the development of the team's knowledge and skills

About the Role:

This is an exciting opportunity to join a leading UK contract recruiter and work on a high-profile project. The successful candidate will have the opportunity to develop their skills and knowledge in a dynamic and supportive environment.

Requirements:

  • Demonstrable financial services experience, in either administration or complaints
  • Pensions transfer knowledge and system experience of Origo, Verint or Genesys would be advantageous
  • Excellent communication and interpersonal skills with the ability to take and make calls to customers and internal stakeholders
  • Commitment to work at client's office in Crawley
  • Ability to work independently as well as being able to work as a team
  • Strong attention to detail
  • Ability to navigate multiple systems as part of your working day

About Huntswood:

Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future.



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