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ICT Solutions Specialist

2 months ago

Preston, Lancashire, United Kingdom Lancashire County Council Full time

Job Summary:

We are seeking an experienced ICT Solutions Specialist to join our team at Lancashire County Council. As an ICT Solutions Specialist, you will be responsible for designing and implementing solutions to ensure the supportability, usability, and efficiency of our delivered solutions.

Key Responsibilities:

  • Problem Solving: Analyze and investigate incidents using all available tools and resources.
  • Design: Design solutions that meet the needs of our customers and stakeholders, ensuring that they are supportable, usable, and efficient.
  • Support: Provide technical support and guidance to our customers and stakeholders, escalating issues as necessary.
  • Collaboration: Work closely with our business analysts and customers to ensure that requirements are met and that we are delivering the best quality service.
  • Implementation: Engage in change management activities, such as configuration changes, testing, and upgrades, to ensure that our solutions are implemented successfully.
  • Mentoring: Mentor junior staff and support colleagues in other parts of our organization.

Requirements:

  • Experience: At least one year of experience working with Oracle Fusion Payroll.
  • Skills: Excellent problem-solving skills, analytical thinking, and the ability to communicate effectively with stakeholders.
  • Education: Relevant qualifications in ICT or a related field.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development.
  • Flexible Working: Flexible working arrangements, including hybrid working and flexible hours.

Why Join Us:

Lancashire County Council is a dynamic and supportive organization that values diversity and inclusion. We offer a range of benefits, including a generous pension scheme, flexible working arrangements, and opportunities for career growth and development.