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Gelato Team Member

2 months ago


Sheffield, Sheffield, United Kingdom Snowview Trading Ltd Full time
Snowflake Gelaterie Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Snowflake Gelaterie Team Member.

Main Responsibilities:

  • Deliver exceptional guest experiences that align with Snowflake's 'Serving Happiness' value.
  • Effectively handle guest complaints and feedback, escalating issues to management when necessary.
  • Maintain high standards of food and gelato presentation, ensuring consistency with company standards.
  • Develop a strong knowledge of our products and company history to engage with guests and answer their inquiries.
  • Process orders and payments accurately and efficiently.
  • Contribute to the maintenance of store displays, stock, and cleanliness, as well as assisting with deliveries.
  • Adhere to company Food Safety and Health and Safety standards at all times.
  • Ensure a clean and welcoming environment for guests throughout your shift.
  • Be punctual and reliable, attending scheduled shifts and Snowflake events as required.
  • Communicate professionally and positively with colleagues, considering their sensitivities and personal lives.
  • Proactively identify solutions to work-related issues and opportunities.

About Snowflake Trading Ltd:

Snowflake Trading Ltd is a dynamic and customer-centric organization dedicated to providing exceptional experiences for our guests. We are committed to maintaining the highest standards of quality, safety, and service excellence.