Operations Coordinator

1 week ago


Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

Job Summary

The Operations Officer role at Rubicon Recruitment Agency is a key position that requires a high level of attention to detail and strong communication skills. As a member of our team, you will be responsible for ensuring the smooth operation of our clients' vessels, maintaining daily communication with captains, and supporting the Head of Operations.

Key Responsibilities

  • Respond to all client and captain inquiries in a timely and professional manner
  • Follow all client instructions and ensure compliance with company policies
  • Perform daily tasks as assigned by line managers, including releasing critical weather alerts and creating route risk reports
  • Maintain and update handover paperwork to ensure accurate records
  • Monitor and log any vessel reporting issues to ensure prompt resolution
  • Ensure that all operations are conducted in accordance with established standards and procedures

Requirements

  • Intermediate level of proficiency in Excel
  • High level of attention to detail and strong organizational skills
  • Desirable: Maritime background or experience in a related field
  • Excellent communication and interpersonal skills

About Rubicon Recruitment Agency

Rubicon Recruitment Agency is a leading technology company in the maritime industry, dedicated to delivering innovative solutions to clients worldwide. As an Operations Officer, you will be part of a dynamic team that values excellence, integrity, and customer satisfaction.



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