Practice Director

6 hours ago

Worthing, West Sussex, United Kingdom VC Evidensia UK Full time
{"h3">About the Role

We are seeking a dynamic and driven individual to take on the exciting role of Practice Director at Grove Lodge Veterinary Hospital in Worthing, East Sussex.

As the Practice Director, you will be at the forefront of our practice's success, responsible for overseeing financial performance, driving business development, and ensuring the highest standards of care and service.

  • Financial Management: Take ownership of the practice's financial performance, ensuring achievement of EBITDA targets as outlined in the Practice Budget and Business Plan.
  • Compliance: Ensure adherence to all company policies and procedures, including HR, health and safety, GDPR, financial, and security protocols.
  • Marketing and Business Development: Develop and execute a marketing plan, monitor its results, and work with the leadership team to plan and promote practice events such as Pet Health Plan promotions, client educational evenings, and open days.
  • Team Leadership and HR: Provide leadership, guidance, and development opportunities to all employees, ensuring regular appraisals and maintaining a positive, supportive workplace culture. Collaborate with our Talent Team on recruitment, ensuring a fair and transparent process.
  • Culture and Values: Act as an ambassador of our culture, values, and employer brand, fostering an environment where our teams can thrive.
Lead an Advanced Team

At Grove Lodge Veterinary Hospital, we believe in creating a safe and open culture for all our teams. Our hospital is staffed by a dedicated team of 17 Vets, 28 Nurses, including students, as well as a team of Veterinary Care Assistants (VCAs) and a Support Team, bringing our total to approximately 75 staff members. Our team includes several Certificate Holders with expertise in Medicine, Cardiology, Surgery, Dentistry, Ophthalmology, and Diagnostic Imaging. We are committed to supporting the development of all team members, providing opportunities for growth and learning in a collaborative and encouraging environment.

What We're Looking For

We are seeking an individual with at least five years of management experience, preferably within a commercial and service-driven environment. While experience in the veterinary industry is an advantage, it is not essential.

  • Dynamic and driven to deliver excellence
  • A positive outlook with confidence and belief in your abilities
  • Friendly and compassionate
  • Excellent leadership and HR management skills
  • Ability to collaborate effectively while challenging the status quo
  • Strong emotional intelligence, with the ability to understand and respond to the needs of others
Working Pattern

This is a full-time position, 40 hours per week with no weekend or out-of-hours work. We are happy to consider part-time or flexible working patterns for the right candidate, and you will have autonomy to manage your own schedule to ensure presence at key times and crossover with the whole team.

Work-Life Balance
  • 6.6 weeks annual leave
  • Additional holiday entitlement for your birthday
  • Private medical insurance
  • Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
  • Cycle to Work scheme
  • Initiatives focused on employee wellbeing
  • Employee Assistance Programme: 24/7 confidential helpline
  • ULEV (Ultra Low Emission Vehicle) salary sacrifice scheme
Additional
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits – reward gateway giving discounts and cashback with 100's of retailers
  • Pension – 5% Employee/3% Employer
  • Discounted staff pet care
About Us

Grove Lodge Veterinary Group is a leading veterinary hospital in Worthing, East Sussex, providing high-quality care and service to our patients and their owners.

We are committed to delivering exceptional patient care, advancing veterinary medicine, and fostering a positive and supportive work environment for our teams.

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