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Senior IT Support Specialist

2 months ago

Gateshead, Gateshead, United Kingdom Searchability Full time £30,000
Position: Senior IT Support Specialist
Join a dynamic and expanding organization as a Senior IT Support Specialist.
Compensation: Competitive salary range of £26,000-£32,000 based on experience, along with a comprehensive benefits package.

About the Company:

Our client is dedicated to equipping businesses with cutting-edge technology to help them achieve their objectives and reach new milestones through tailored strategies.


Role Overview:

The Senior IT Support Specialist will play a crucial role in delivering solutions to a diverse client portfolio while mentoring newer team members. This position requires a proactive approach to learning and enhancing existing processes to drive departmental success.


Key Responsibilities:
  • Provide expert service desk support to clients.
  • Assist in the development and implementation of innovative solutions.
  • Support and guide junior team members in their professional growth.

Essential Qualifications:

To be considered for this role, candidates should possess:

  • A minimum of two years' experience in a similar service desk support role or within the IT sector.
  • Strong understanding of Windows Infrastructure.
  • Networking knowledge, including routers, switches, and firewalls.
  • Familiarity with scripting languages.

Benefits:
  • Hybrid working model.
  • Health insurance coverage.
  • Electric vehicle salary sacrifice scheme.
  • Engaging company social events.