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Housekeeping Assistant

2 months ago

Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

We are seeking a meticulous and enthusiastic Housekeeper to contribute to our Housekeeping team at Thorpe Park Hotel & Spa.

As a Housekeeper, you will be part of a dynamic and supportive team that ensures our guests enjoy exceptional stays in immaculate rooms.

In return, we offer a rewarding role with opportunities for career advancement, along with:

  • A competitive salary, negotiable based on experience
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging and supportive work environment

Who are we looking for?

The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.

You'll have excellent communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

If you are passionate about providing high standards and a great guest experience, are a strong communicator, and provide service with a smile, then this could be the Housekeeper role for you.

Your day-to-day as a Housekeeper:

  • Providing the highest level of hospitality
  • Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
  • Cleaning of bedrooms to required standards within a set time frame
  • Ensuring hotel procedures are followed at all times