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Continuous Improvement Manager

2 months ago

Harrow, United Kingdom London North West Healthcare NHS Trust Full time

Job Overview

We are seeking a dedicated professional to take on the role of Continuous Improvement Lead within our Legal Services department. This position is crucial for fostering relationships and enhancing operational efficiency.

Main Responsibilities

For a comprehensive overview of responsibilities, please refer to the attached documentation outlining the Job Description and Person Specification.

Candidate Profile

Essential Skills and Attributes

  • Proficient in establishing and nurturing relationships with both internal and external stakeholders.
  • Strong analytical skills for data interpretation.
  • Experience in delivering training programs, both online and in-person, to diverse groups.
  • Exceptional written and verbal communication abilities.
  • Outstanding interpersonal skills, capable of engaging effectively with personnel at all levels.
  • Highly organized with excellent time management capabilities.
  • Familiarity with Occupational Health practices within the NHS.
  • Experience as an E-OPAS System Administrator or proficiency in creating Access databases.

Educational Qualifications

Essential Criteria

  • A degree or equivalent qualifications in a relevant discipline.
  • A proven history of ongoing professional development.

Desirable Qualifications

  • Possession of a training qualification.

Knowledge and Experience

Essential Criteria

  • Experience in assisting end-users with Digital Applications (e-OPAS) in a healthcare environment.
  • Demonstrated experience in collaborative, customer-focused teams and project initiatives.
  • Ability to query databases using SQL or similar tools for statistical reporting.
  • Proven administrative experience in a fast-paced work setting.

Desirable Criteria

  • Understanding of clinical and administrative workflows within the NHS.

Commitment to HEART Values

Essential Criteria

  • Demonstrated alignment with the Trust's HEART Values: honesty, equity, accountability, respect, and teamwork.