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Claims Specialist
2 months ago
Claims Advisor Role
Ardonagh Advisory is seeking a skilled Claims Advisor to play a vital role in delivering exceptional claims services to our valued customers. As a Claims Advisor, you will handle various claims, ensure compliance with company policies and regulations, and provide support to clients, insurers, and other stakeholders.
Key Responsibilities
- Efficiently manage assigned claims from start to finish, ensuring timely and accurate resolution.
- Collaborate with internal teams, clients, and external partners to resolve claims-related issues.
- Refer complex claims to the appropriate channels, ensuring seamless escalation and resolution.
- Develop and maintain in-depth knowledge of insurance products, markets, and regulations.
- Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
- Adhere to ethical standards, maintaining the highest level of professionalism and integrity.
- Stay up-to-date with industry developments, best practices, and regulatory requirements.
Competency Requirements
- Strong understanding of general insurance principles, including risk management and underwriting.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Proficiency in IT systems, including claims management software and data analysis tools.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex claims-related issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
Benefits
- Opportunities for career advancement and professional growth within Ardonagh Advisory.
- Competitive salary and benefits package, including a company pension scheme and 24/7 support for your well-being.
- Recognition through our internal awards program, celebrating individual and team achievements.
- Access to ongoing training and development opportunities, ensuring you stay up-to-date with industry developments and best practices.
