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Client Relations Consultant
2 months ago
We are seeking a Customer Experience Consultant to enhance our service delivery and ensure outstanding interactions with our clientele. If you have a strong commitment to providing a premium experience and exceeding customer expectations, this position may be ideal for you.
In the role of Customer Experience Consultant, your responsibilities will include:
- Gaining comprehensive knowledge of our offerings to provide tailored and professional assistance.
- Engaging with customers across multiple platforms to guarantee a fluid service experience.
- Fostering robust connections with our partner network to improve service excellence.
- Keeping accurate customer records and addressing any service-related concerns.
Required Qualifications:
- Proven background in high-end customer service within luxury industries.
- Exceptional communication abilities in English and Mandarin.
- Strong analytical and interpersonal skills.
- A genuine enthusiasm for customer satisfaction and brand loyalty.
If you are energetic, self-motivated, and committed to delivering exceptional service, we would like to hear from you. Help us in crafting unforgettable experiences for our clients.
