Student Experience Coordinator

Job Summary

The Student Experience Assistant will play a vital role in supporting the wellbeing and safety of students using the student recreational space during lunchtime. This position requires a proactive and caring individual who can work effectively with students, staff, and other stakeholders to create a positive and inclusive environment.

Key Responsibilities

• Support the Engagement and Enrichment Coach and wider Student Support and Wellbeing Team with engagement activities.
• Act as a fire marshal and ensure the safety of students and staff.
• Monitor student behavior to maintain an inclusive, welcoming, and safe environment.
• Refer students to internal support services as appropriate.
• Commit to the safeguarding and promotion of the welfare of children, young people, and vulnerable adults.
• Participate in the College's Performance Management Scheme and attend necessary training events.
• Actively participate in the College's Quality System, including quality improvement strategies and initiatives.
• Undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
• Take reasonable care for the health and safety of oneself and for others affected by one's work.
• Actively support College Safeguarding, Equality, and Diversity policies.
• Operate/conduct all HR tasks and functions within the principles of GDPR.

Conditions of Service

The appointment is subject to the Conditions of Service for Business Support Staff.

All successful applicants will undergo the following checks:

• Enhanced DBS
• 2 x References, one of which must be your current or most recent employer
• Qualification validation check

Salary and Benefits

The salary range for this post is from £22,074 to £22,865 pro rata per annum. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.

Hours of Work and Leave

The hours of work will be based on 10 hours a week, 34 weeks a year (TTO). As this is a term-time only appointment, you will receive a payment in lieu of holiday, which is in addition to your salary. You will also be paid for any Statutory Bank Holidays and concessionary days which fall within your working week.

Pension Scheme

The College operates an occupational pension scheme, namely the 'Local Government Pension Scheme'.

Probationary Period

All newly appointed staff have to serve a 6-month probationary period. During the probationary period, you will have to complete the Corporate staff induction, a Teaching and Learning Induction session if you deliver learning, and additional mandatory courses on Equality & Diversity, Keeping Children Safe in Education, Safeguarding Training, Prevent, GDPR, Cyber Security, and Health & Safety training. Failure to complete these will prevent you from successfully completing your probation.

First Aid and Fire Marshal

As defined in the person specification of the job description, those staff with these responsibilities are required to undertake first aid and/or fire marshal duties across the College, when called upon to do so. Staff must ensure they are up to date with the relevant training.

References

Please note that without 2 satisfactory references being received before the end of the probationary period, new staff will not be able to successfully pass their probationary.

Location

The successful applicant will be based at Bromsgrove, but may be required to work at other locations from time to time.

Validation of Qualifications

The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.

Contractual Requirement to Obtain a Qualification

If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds, and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.

Maths and English

All staff are required to have a minimum level 2 qualification in both English and Maths. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it/them during your employment at the College.

Safeguarding

The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff and volunteers to share this commitment.

All newly appointed staff will be required to undertake safeguarding training following their appointment.

Heart of Worcestershire College adheres to the Department of Education's guidance on 'Keeping children safe in Education'. As part of your induction, you will be required to read and understand part 1 of this document.

Online Checks

Candidates shortlisted for interview and then subsequently become successful in the recruitment process and prior to a formal offer of employment being made will be subject to online checks being carried out by a neutral party not directly involved in the recruitment process. Consent for these checks was requested at application stage.

Disclosure & Barring Check

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicant's first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention, and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.

Recruitment of Ex-Offenders

The College is committed to the fair treatment of its staff, potential staff, or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

As an organisation, we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

Applicant/employees are required to declare any unspent conditional cautions or convictions under the Rehabilitation of Offenders Act 1974 or any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020'.

The only exception to this requirement is that applicants/employees do not need to disclose any 'protected' cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

Please read the 'Guidance Note to applicants on disclosing information about cautions and convictions in their application' document before you complete your application form.

Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.

Training

All successful applicants will be required to undertake any appropriate training and development as required, including Health and Safety.

No Smoking Policy

HoW College is a Smoke-Free environment from the effects of direct/indirect contact with smoking, including using the following:

• Cigarettes
• E-cigarettes
• Vaporisers
• Pipe smoking
• Cigars
• And all other associated smoking products