Senior Operations Coordinator

2 weeks ago

Barnstaple, Devon, United Kingdom NHS Full time
Job Summary

We are seeking a highly skilled and experienced Senior Emergency Officer to join our team at the Royal Devon University Healthcare NHS Foundation Trust. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our emergency services.

Key Responsibilities
  • Coordinate and undertake a full range of administration and scheduling processes for Booked Admissions in accordance with Trust Waiting List Policy, Patient Access Policy, and JAG Accreditation standards.
  • Ensure appropriate day-to-day management of the waiting lists to ensure theatre and clinic capacity is filled while prioritizing workload.
  • Supervise, support, and guide other booking officers to ensure a quality service is delivered at all times and that Trust Policies and Procedures are adhered to.
  • Deliver a high-quality service to all staff within the specialty, supporting clinical teams to provide an efficient service to patients.
  • Responsible for the day-to-day training and supervision of other bookers.
Requirements

To be successful in this role, you will need to have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. You will also need to have a strong understanding of Trust Policies and Procedures, as well as experience in administration and scheduling.

What We Offer

We offer a competitive salary and a range of benefits, including access to an extensive range of staff discounts on shopping, fitness, and leisure options. We also offer salary sacrifice options, including our OFSTED-rated outstanding nursery onsite at Exeter, and a cycle to work scheme.

About Us

The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in the UK, with a strong commitment to delivering high-quality patient care. We are proud to be an inclusive employer, valuing diversity and committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.

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