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Debt Recovery Specialist
2 months ago
We are seeking a highly motivated and organized Debt Recovery Assistant to join our Head Office team. As a key member of our Debt Recovery Team, you will play a crucial role in maintaining debtor accounts and ensuring timely payment of outstanding invoices.
Key Responsibilities:- Chase overdue invoices through various channels, including phone, email, and letter, within agreed timeframes.
- Maintain accurate and detailed records of all chasing activity.
- Develop and maintain positive working relationships with branches.
- Provide support to other team members during absences or high workloads.
- Respond to internal and external queries in a timely and effective manner.
- Monitor the Debt Recovery mailbox daily and investigate and respond to all queries.
- Perform other duties as requested by the Line Manager.
- Tenacious and enthusiastic approach to debt recovery.
- Excellent communication skills at all levels.
- Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
- High standard of numeracy and attention to detail.
- Ability to work collaboratively as part of a team.
- Outgoing and confident personality with strong interpersonal skills.
- Proactive and self-motivated individual who can set and achieve goals.
- Strong organizational and time management skills.
- Commitment to continuous improvement and best practices.
Connells Group is an equal opportunities employer and welcomes applications from suitably qualified candidates. We are committed to diversity and inclusion in the workplace.
