Ambulance Operations Specialist

4 weeks ago


Stockport, Stockport, United Kingdom St John Ambulance Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as an Ambulance Operations Advisor. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our ambulance services.

Key Responsibilities:

  • Manage patient transport requests and inquiries from patients, relatives, care staff, and agencies
  • Roster clinical staff to undertake frontline duties, maximizing coverage and minimizing wastage and inefficiencies
  • Work collaboratively with the team to ensure effective communication and coordination

About You

To be successful in this role, you will need to be a self-starter with excellent problem-solving skills, able to work under pressure and handle sensitive and confidential information. You will also need to be comfortable handling incoming calls professionally and efficiently.

About Us

St John Ambulance is a leading charity that has been helping save lives for over a century. We are proud of our heritage and excited about creating a healthier, safer, more resilient future. As a team of over 1,900 employees and 30,000 volunteers, we work together to provide essential first aid services, training, and campaigning.

What We Offer

We offer a competitive salary, generous pension, hybrid/flexible working, 33 days holiday (increasing to 38 days over 5 years), options to buy and sell holiday, free first aid and mental health first aid courses, Blue Light and NHS online shopping discounts, cycle to work scheme, lifecare, mental health and wellbeing tools, and volunteering days.



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