Learning and Development Specialist

4 weeks ago


West Midlands Combined Authority, United Kingdom LHH Recruitment Full time
Global Learning and Development Partner

Are you a passionate and dynamic professional looking to drive transformative growth and empower minds throughout an organisation? Our client, a forward-thinking company, is seeking a Global Learning and Development Partner to join their team.

Key Responsibilities:
  • Lead and develop global learning and development programmes for customer service, leadership, management, and sales across the globe.
  • Deliver comprehensive learning and development strategies, including leadership development, coaching programmes, competency frameworks, and assessment systems.
  • Leverage online learning platforms and content agencies to provide self-directed learning opportunities.
  • Build and maintain strong partnerships with global leaders and stakeholders, with a particular focus on supporting the customer service function.
  • Design, develop, deliver, and evaluate impactful learning programmes, mainly in the customer service domain.
  • Integrate organisational development principles with learning and development initiatives.
  • Align talent management practises with learning and development strategies.
  • Collaborate with People and Culture teams and other business units to drive cross-functional initiatives.
  • Work as part of the learning and development centre of excellence, focused on people growth.
  • Employ diverse, modern methodologies, techniques, tools, and digital technology to maximise the effectiveness of learning programmes.
  • Communicate learning and development policies and processes to stakeholders and ensure their active participation.
  • Support managers in identifying learning needs and providing guidance on workplace learning opportunities.
  • Implement and support competence assessment mechanisms that meet legal and regulatory requirements.

This is a full-time role with the flexibility to work remotely, although occasional travel to company locations or events may be required.



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