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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
- Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
- Contribute to achieving sales targets by promoting products, offering recommendations, and providing a positive shopping experience.
- Participate in visual merchandising and stock management activities to ensure an attractive and well-stocked store.
- A competitive hourly rate of £13.65 to £14.00.
- 30-35 days' holiday (pro rata) per year, providing a great work-life balance.
- 10% in-store discount on all Lidl products.
- A contributory pension scheme, supporting your long-term financial security.
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should be a team player, with a positive attitude and a commitment to delivering exceptional customer service.
