Linen Porter

3 weeks ago

Basingstoke, Hampshire, United Kingdom Village Hotels - Basingstoke Full time
About Village Hotels - Basingstoke

Village Hotels - Basingstoke is a dynamic and modern hotel chain that prides itself on providing exceptional customer service and creating a lively, welcoming atmosphere for its guests.

Job Summary

We are seeking a skilled and enthusiastic Linen Porter to join our housekeeping team at Village Hotels - Basingstoke. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and maintenance in our hotel.

Key Responsibilities
  • Delivering Exceptional Customer Service
    • Engage with guests in a friendly and polite manner, ensuring their needs are met and exceeded.
  • Housekeeping and Maintenance
    • Work efficiently and effectively to maintain the highest standards of cleanliness and organization in the hotel.
    • Assist in the maintenance and upkeep of hotel facilities, including linens, towels, and other amenities.
  • Teamwork and Communication
    • Collaborate with other departments to ensure seamless service delivery and maintain a positive working relationship with colleagues.
  • Performance and Quality
    • Take ownership of your performance, striving for excellence in all aspects of your role.
    • Contribute to the success of the hotel by identifying areas for improvement and implementing changes to enhance the guest experience.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and a range of benefits, including complimentary leisure club membership and employee discounts.
  • Opportunities for Growth and Development
    • Training and development opportunities to help you grow and succeed in your role.
  • A Fun and Supportive Work Environment
    • A dynamic and inclusive work environment that encourages teamwork, creativity, and innovation.
Requirements
  • Excellent Communication and Interpersonal Skills
    • Ability to engage with guests and colleagues in a friendly and professional manner.
  • Attention to Detail and Organizational Skills
    • Ability to work efficiently and effectively, maintaining high standards of cleanliness and organization.
  • Teamwork and Adaptability
    • Ability to work collaboratively with other departments and adapt to changing situations.

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