Head of Advisory Office
2 weeks ago
We are seeking a highly skilled and experienced professional to lead our Advisory Office, reporting directly to the Ombudsperson. The successful candidate will be responsible for developing and implementing an advisory and capacity building strategy to enhance understanding of the Office within the WWF network, build WWF skills in complaint handling and complainant engagement, and enhance WWF's compliance with the Environmental and Social Safeguards Framework.
Key Responsibilities:- Develop, manage and implement an advisory and capacity building strategy to enhance understanding of the Office within the WWF network, build WWF skills in complaint handling and complainant engagement, and enhance WWF's compliance with the ESSF;
- Identify areas of improvement for WWF compliance with its ESSF, and design effective advisory offerings;
- Develop, manage and implement a capacity building program to increase internal awareness and skills regarding complaint management and joint problem solving;
- Manage all advisory and knowledge management needs of the Office, including dissemination of knowledge products;
- Develop capacity building materials and deliver capacity building events and sessions for internal and external stakeholders;
- Support the development of the Office's website and case management system;
- Contribute to producing necessary reports for the Office, including Board reporting;
- Support implementation of stakeholder engagement initiatives to raise awareness of the Office and enhance the uptake of lessons and guidance;
- Create and maintain excellent working relationships within the WWF network, and with external partners to leverage greater impact.
- University Degree in environment, law, social sciences, development studies or related field;
- Extended experience in institutional advisory, knowledge management and capacity building roles;
- Previous experience in an international NGO, national or high-profile organisation;
- Previous experience in developing and implementing advisory and capacity building initiatives in a network structure.
WWF is an equal opportunity employer and committed to having a diverse workforce. We offer a competitive salary range of 66k - 82k GBP gross/year for England based candidates. Work permit restrictions may apply.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
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