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Sales Ambassador
2 months ago
We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Lush. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers.
Key Responsibilities- Customer Service: Provide a warm and welcoming experience for every customer, ensuring they leave the store with a smile and a positive impression of our brand.
- Product Knowledge: Develop in-depth knowledge of our products and ingredients, enabling you to make informed recommendations and share your expertise with customers.
- Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive and supportive team environment, and contribute to the growth and development of the team.
- Visual Merchandising: Create visually appealing displays and maintain a high standard of store presentation, ensuring our products are showcased in an attractive and inviting way.
- Inventory Management: Assist with restocking shelves, maintaining inventory levels, and ensuring products are always available for customers.
- Store Maintenance: Contribute to maintaining a clean and welcoming store environment, including cleaning and tidying the shop floor and stockroom.
- Transactions: Handle customer transactions efficiently and effectively, ensuring every purchase is a positive experience.
- Customer Queries: Respond to customer queries and resolve any issues in a professional and courteous manner.
- Training: Participate in training sessions to develop your skills and knowledge, and contribute to the growth and development of the team.
- Customer Experience: A genuine passion for delivering exceptional customer service and creating memorable experiences.
- Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and maintain a positive team environment.
- Communication: Excellent communication skills, with the ability to effectively communicate with customers and colleagues.
- Product Knowledge: A willingness to learn and develop in-depth knowledge of our products and ingredients.
- Holiday Allowance: Enjoy a generous holiday allowance.
- Product Discounts: Receive 50% discount on Lush products and spa treatments.
- Profit-Based Bonus: Participate in a profit-based bonus scheme.
- Complimentary Spa Treatment: Enjoy a complimentary spa treatment.
- Pension Scheme: Join our pension scheme.
- Paid Birthday Day Off: Enjoy a paid day off on your birthday.
- Cycle to Work Scheme: Participate in our cycle to work scheme.
- Discounted Rail and Bus Season Tickets: Receive discounted rail and bus season tickets.
- Employee Assistance Programme: Access our employee assistance programme.
- Parental Leave: Enjoy 6 months' full pay for parental leave (primary caregiver).
- Financial Childcare Support: Receive financial childcare support on return to work.
- Flexible Working: Enjoy flexible working arrangements.
