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Food and Beverage Service Associate

2 months ago

York, York City, United Kingdom Splendid Hospitality Group Full time
Deliver Exceptional Guest Experiences

We are seeking a skilled Food and Beverage Assistant to join our team at the Hotel Indigo in York. As a key member of our hospitality team, you will play a vital role in delivering exceptional guest experiences in our bar and restaurant areas.

Your primary focus will be on providing outstanding customer service, working a variety of shift patterns to cover breakfast, lunch, and dinner service. You will be fully trained and supported throughout your journey, with opportunities for development and career growth within the Splendid Hospitality Group.

As a Food and Beverage Assistant, you will be responsible for:

  • Supporting the efficient and effective service delivery of our bar and restaurant
  • Working in line with our brand standards and procedures to ensure maximum guest satisfaction
  • Developing and maintaining a thorough knowledge of our menu and beverage offerings
  • Providing exceptional customer service and resolving any guest complaints in a professional and courteous manner

In return for your hard work and dedication, we offer a range of benefits, including:

  • 28 days of annual leave
  • Flexible shift patterns to suit your needs
  • Automatic enrolment into our workplace pension scheme
  • Heavily discounted hotel stays and food and beverage discounts
  • Use of worldwide IHG team member rates
  • Uniform and 24/7 Employee Assistance Programme for you and your family

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we would love to hear from you. Please apply now to join our team and take the first step towards a rewarding career in hospitality.