Service Delivery Manager
6 days ago
Service Delivery Manager
About the Role
Were seeking an experienced Service Delivery Manager to lead our internal teams and foster a collaborative environment that ensures exceptional service excellence and client satisfaction. This strategic role will see you focused on maximising client value by helping them leverage our services continuously.
Key Responsibilities
* Lead, manage, and coach a team of customer support engineers and managed service technicians
* Foster a collaborative and high-performance environment through effective mentorship, coaching, and guidance
* Ensure the team delivers support and onboarding activities within agreed timescales by overseeing resource allocation
What Youll Need
* Experience in a similar role, with a proven track record of delivering market-leading service
* Strong leadership and coaching skills, with the ability to motivate and develop a team
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
What We Offer
* A competitive salary and benefits package
* Opportunities for professional development and growth
* A dynamic and supportive work environment
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeService ManagerAt Netcentrix, we're seeking a skilled Service Manager to lead our Managed Service support desk. As a key member of our team, you'll be responsible for managing a team of 1st, 2nd, and 3rd line support engineers, ensuring they deliver exceptional customer experiences.Key Responsibilities:Manage and motivate a team of support engineers to meet...
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeService ManagerAt Netcentrix, we're seeking a skilled Service Manager to lead our Managed Service support desk. As a key member of our team, you'll be responsible for managing a team of 1st, 2nd, and 3rd line support engineers, ensuring they deliver exceptional customer experiences.Key Responsibilities:Manage and motivate a team of support engineers to meet...
-
Service Delivery Manager
6 days ago
Chorley, Lancashire, United Kingdom Newton Blue Careers Full timeService Delivery Manager About the Role Were seeking an experienced Service Delivery Manager to lead our internal teams and foster a collaborative environment that ensures exceptional service excellence and client satisfaction. This strategic role will see you focused on maximising client value by helping them leverage our services continuously. Key...
-
Service Delivery Manager
6 days ago
Chorley, Lancashire, United Kingdom Newton Blue Careers Full timeService Delivery Manager About the Role Were seeking an experienced Service Delivery Manager to lead our internal teams and foster a collaborative environment that ensures exceptional service excellence and client satisfaction. This strategic role will see you focused on maximising client value by helping them leverage our services continuously. Key...
-
Service Delivery Manager
2 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob Title: Adult Service Manager, Learning DisabilitiesJob Summary:We are seeking a highly skilled and experienced Service Manager to join our team at Netcentrix. As a Service Manager, you will be responsible for leading and managing our support teams, ensuring the delivery of exceptional customer service and meeting or exceeding agreed service level...
-
Service Delivery Manager
5 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Limited Full timeService Manager OpportunityHenderson Scott Limited is seeking a seasoned Service Manager to lead our Managed Service support desk. This role requires a professional with experience managing a support team within an IT MSP.Key Responsibilities:Team Management - Oversee 1st, 2nd & 3rd line engineers to deliver exceptional customer experiences.Service Delivery...
-
Service Delivery Manager
5 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Limited Full timeService Manager OpportunityHenderson Scott Limited is seeking a seasoned Service Manager to lead our Managed Service support desk. This role requires a professional with experience managing a support team within an IT MSP.Key Responsibilities:Team Management - Oversee 1st, 2nd & 3rd line engineers to deliver exceptional customer experiences.Service Delivery...
-
Service Delivery Manager
4 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Limited Full timeService ManagerOur client, a leading IT MSP, is seeking an experienced Service Manager to lead their Managed Service support desk. This role requires a seasoned professional with a strong background in managing support teams within the IT industry.Key Responsibilities:Team Management: Lead and manage a team of 1st, 2nd, and 3rd line engineers to deliver...
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Limited Full timeService ManagerOur client, a leading IT MSP, is seeking an experienced Service Manager to lead their Managed Service support desk. This role requires a seasoned professional with a strong background in managing support teams within the IT industry.Key Responsibilities:Team Management: Lead and manage a team of 1st, 2nd, and 3rd line engineers to deliver...
-
Service Delivery Manager
4 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a skilled Service Manager to lead our Managed Service support desk. The ideal candidate will have experience managing a support team within an IT MSP and a solid technical background.Duties & ResponsibilitiesTeam Management - Oversee 1st, 2nd & 3rd line engineers to ensure...
-
Service Delivery Manager
4 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a skilled Service Manager to lead our Managed Service support desk. The ideal candidate will have experience managing a support team within an IT MSP and a solid technical background.Duties & ResponsibilitiesTeam Management - Oversee 1st, 2nd & 3rd line engineers to ensure...
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeService Manager RoleWe are seeking a highly skilled Service Manager to lead our Managed Service support desk. As a key member of our team, you will be responsible for ensuring the delivery of exceptional customer service and driving continuous improvement in our service processes.Key Responsibilities:Manage and lead our 1st, 2nd, and 3rd line support teams...
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeService Manager RoleWe are seeking a highly skilled Service Manager to lead our Managed Service support desk. As a key member of our team, you will be responsible for ensuring the delivery of exceptional customer service and driving continuous improvement in our service processes.Key Responsibilities:Manage and lead our 1st, 2nd, and 3rd line support teams...
-
Service Delivery Manager
2 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob Title: Adult Service Manager, Learning DisabilitiesJob Summary:We are seeking a highly skilled and experienced Service Delivery Manager to join our team at Netcentrix. As a Service Delivery Manager, you will be responsible for leading and managing our support teams to deliver exceptional customer service and meet or exceed agreed service level...
-
Service Delivery Manager
2 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob Title: Adult Service Manager, Learning DisabilitiesJob Summary:We are seeking a highly skilled and experienced Service Delivery Manager to join our team at Netcentrix. As a Service Delivery Manager, you will be responsible for leading and managing our support teams to deliver exceptional customer service and meet or exceed agreed service level...
-
Service Delivery Manager
4 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeJob OverviewWe are seeking a highly skilled Service Manager to lead our Managed Service support desk at Henderson Scott.The successful candidate will have previous experience managing a support team within an IT MSP and will be responsible for ensuring our support teams consistently exceed customer expectations.Key ResponsibilitiesTeam Management: Manage...
-
Service Delivery Manager
4 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeJob OverviewWe are seeking a highly skilled Service Manager to lead our Managed Service support desk at Henderson Scott.The successful candidate will have previous experience managing a support team within an IT MSP and will be responsible for ensuring our support teams consistently exceed customer expectations.Key ResponsibilitiesTeam Management: Manage...
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a seasoned Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this position, you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...
-
Service Delivery Manager
2 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a seasoned Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this position, you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...
-
Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeService ManagerAt Netcentrix, we're seeking a skilled Service Manager to lead our Managed Service support desk. As a key member of our team, you'll be responsible for managing a team of 1st, 2nd, and 3rd line support engineers, ensuring they deliver exceptional customer experiences.Key Responsibilities:Manage and motivate a team of support engineers to...