Oracle Cloud Fusion HCM Technical Specialist

1 month ago

Croydon, Greater London, United Kingdom Dnevo Partners Full time
Job Title: Oracle Cloud Fusion HCM Tech Support Analyst

Dnevo Partners is seeking an experienced Oracle Cloud Fusion HCM Tech Support Analyst to join our team. As a key member of our Oracle Cloud Implementation and Support Teams, you will play a crucial role in enhancing the Oracle Cloud Fusion system, ensuring alignment with project management best practices to deliver improvements within scope, time, and cost constraints.

Key Responsibilities:
  • Provide expert support and maintenance for Oracle Cloud Fusion modules, contributing to system improvement initiatives.
  • Manage configuration and resolve complex application issues, collaborating with users and external suppliers as needed.
  • Lead module-specific Oracle development projects and support business teams in application project execution.
  • Recommend and implement system and business process improvements.
  • Analyse user processes, creating data and process flow diagrams, and delivering actionable insights.
  • Liaise with third-party ICT partners and suppliers for module-specific enhancements.
  • Develop documentation and procedures for application support and manage testing of system improvements and releases.
Requirements:
  • Expertise in Oracle Cloud Fusion HCM modules including Recruitment cloud, Talent, Learn and Perform, HR Core, Absence Management, Payroll, OTL.
  • Strong understanding of systems analysis, development, and reporting tools like OTBI and BI Publisher.
  • Knowledge of data governance, including GDPR and data security.
  • Build and maintain relationships with stakeholders.
  • Simplify complex technical issues for non-technical audiences.
  • Lead and motivate project teams, promoting continual improvement and innovation.
  • Make informed decisions, balancing risks and benefits under pressure.
  • Efficiently manage time, resources, and adapt to changing priorities.
  • Extensive experience in functional support, testing, and user needs analysis for Oracle Cloud Fusion.
  • Proven track record in process mapping and documentation.

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