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Administrative Coordinator

2 months ago

Ponders End, United Kingdom AgeCare Full time
About AgeCare

AgeCare Care Homes is dedicated to providing exceptional care and support to our residents. We are seeking a highly skilled and versatile Administrative Coordinator to join our team and provide comprehensive business support to our Management Team.

Key Responsibilities
  • Provide exceptional customer service to residents and families, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage and organize office documents and files, ensuring accurate and up-to-date records.
  • Assist with scheduling and calendar management, coordinating meetings and events as needed.
  • Prepare reports, presentations, and correspondence using MS Office (Word, Excel, PowerPoint), ensuring high-quality and professional output.
  • Support the Management Team with various administrative tasks, including data entry, filing, and other duties as assigned.
  • Perform reception duties, including greeting visitors and managing inquiries, providing a warm and welcoming experience for all.
  • Handle business administration tasks, ensuring efficient office operations and maintaining a high level of productivity.
Requirements
  • Proven experience in a customer service role, with a strong focus on providing exceptional service.
  • Proficiency in MS Office (Word, Excel, PowerPoint), with the ability to learn and adapt to new software and systems.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, families, and staff.
  • Ability to work independently and as part of a team, with a strong sense of accountability and responsibility.
  • Attention to detail and problem-solving skills, with the ability to analyze and resolve issues in a timely and effective manner.