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Customer Service Representative

2 months ago

Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

About St. James's Place

We are a leading financial services company dedicated to providing exceptional service to our clients. As a key member of our team, you will play a vital role in ensuring our clients receive a warm and welcoming experience.

Job Summary

We are seeking a highly organized and communicative Receptionist to join our team. As a Receptionist, you will be responsible for providing exceptional customer service, managing the security of our Reception areas, and coordinating meeting room bookings and visitor parking arrangements.

Key Responsibilities

  • Provide exceptional customer service to all visitors and clients
  • Maintain the security and organization of Reception areas
  • Coordinate meeting room bookings and visitor parking arrangements
  • Develop and maintain positive relationships with clients and colleagues
  • Contribute to a positive and productive work environment

Requirements

  • Experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Intermediate MS Office skills
  • Flexibility and ability to remain calm under pressure
  • Positive attitude and strong work ethic

Benefits

  • Private Medical coverage
  • Life cover, PHI, and critical illness benefits
  • Non-Contributory Pension
  • Parental leave
  • 28 days holiday entitlement

Flexible Working

We offer a hybrid working policy to provide flexibility for our employees. Whether you prefer part-time work, remote working, or flexible hours, we encourage a work environment that suits your lifestyle.

Equal Opportunities

We are committed to equal opportunities and inclusivity in our recruitment process. If you believe you are a good fit for this role, even if you do not meet all the criteria, we encourage you to apply.

Reasonable Adjustments

If you require any reasonable adjustment(s) to participate in the recruitment process, please let us know.