Assistant Shop Manager

3 weeks ago


Elephant And Castle, United Kingdom Crisis Full time
About the Role

Crisis is a national charity dedicated to ending homelessness. As an Assistant Shop Manager, you will play a vital role in supporting our mission by leading a team of volunteers and staff in our Elephant and Castle shop.

Our shops are dynamic and creative places to work, with a unique visual identity that sets us apart. You will have the opportunity to build a team of volunteers from diverse backgrounds and work together to raise funds for our services.

We are committed to creating a positive and inclusive work environment, where everyone can thrive. Our values of Bold, Impactful, Collaborative, and Equitable guide everything we do, and we encourage our staff to bring their ideas and perspectives to the table.

Key Responsibilities
  • Lead a team of volunteers and staff in the Elephant and Castle shop
  • Develop and implement visual merchandising strategies to drive sales and engagement
  • Work closely with local artists and universities to create unique and engaging displays
  • Manage store operations, including inventory, stockroom, and customer service
  • Collaborate with the wider Crisis team to achieve our mission and goals
What We Offer

As a member of our team, you will have access to a range of benefits, including:

  • A competitive salary
  • Interest-free loans for travel season tickets, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 28 days' annual leave (pro rata), increasing with service to 31 days
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around core hours 10am-4pm
  • Wellbeing Leave to be used flexibly
About You

We are looking for someone with retail experience at a supervisory level, a genuine interest in charity retail, and a commitment to our values and mission. You will have the opportunity to build your people management skills, including working with Crisis members, and develop your visual merchandising skills.

We particularly welcome applications from people who have lived experience of homelessness and people from all marginalised groups, communities, and backgrounds.



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