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Associate General Manager

2 months ago

London, Greater London, United Kingdom SSP Group Full time

Position Overview

Associate General Manager – Join Our Dynamic Team

If you have a passion for culinary experiences and travel, you are in the right place. We are recognized as global leaders in food travel, offering a diverse range of delicious options for every traveler.

Our partnerships span over 500 brands, including our own unique offerings such as Upper Crust, Millie's Cookies, Café Local, and Beer House, alongside renowned franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

As an Associate General Manager, you will receive a competitive compensation package of up to £50,000 per annum, along with a variety of benefits:

  • Complimentary meal during shifts
  • Tronc system
  • Employee discount of up to 50%
  • Flexible working arrangements
  • Management bonus program, including access to digital healthcare services and a 24/7 support helpline for you and your family
  • Wellbeing resources through Retail Trust and family-friendly leave options
  • Access to various support networks, including Neurodiversity and LGBTQ initiatives
  • Life insurance coverage
  • Opportunities for apprenticeships and continuous professional development
  • Share incentive plan (SIP)

We are seeking a motivating Associate General Manager to become part of our team. In this role, you will have the chance to impact daily operations positively, supporting your manager and team in delivering exceptional service and operational excellence.

As an Associate General Manager, your responsibilities will include:

  • Demonstrating passion and commitment while providing strong support to the Store Manager.
  • Upholding the highest standards of brand quality and safety for both customers and team members.
  • Inspiring the team to achieve outstanding customer service and foster loyalty.
  • Mentoring and training team members to promote growth and excellence.
  • Exhibiting proven leadership experience and confidence in guiding a team.
  • Setting a benchmark for exceptional service skills.
  • Communicating effectively and clearly with all stakeholders.
  • Adapting and remaining resilient in various situations.

SSP Group is proud to be an equal opportunity employer, dedicated to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

Embark on an exciting journey with us