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Service Operations Manager
2 months ago
Octane Recruitment is seeking a highly skilled Service Manager to lead our Large dealer group's service department. As a key member of our team, you will be responsible for overseeing the service operations, providing strategic support, and driving business growth.
Key Responsibilities
• Oversee the service department, ensuring seamless operations and exceptional customer service
• Develop and implement business strategies to drive revenue growth and improve efficiency
• Lead a team of service professionals, providing guidance, coaching, and development opportunities
• Collaborate with other departments to ensure alignment and achieve business objectives
• Analyze performance data, identifying areas for improvement and implementing corrective actions
Requirements
• Proven experience in a service management role, preferably in the motor trade industry
• Strong leadership and management skills, with the ability to motivate and develop a team
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
• Strategic thinking and problem-solving skills, with the ability to analyze complex data and make informed decisions
• Strong business acumen, with a deep understanding of the motor trade industry and its trends
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
