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Restaurant Operations Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom Malmaison Full time
About the Role

We are seeking a highly skilled and experienced Bar and Restaurant Supervisor to join our team at Malmaison Edinburgh City. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Manage the day-to-day operations of the bar and restaurant, including staff supervision and training
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the kitchen and management team to ensure smooth and controlled dining experiences
  • Monitor and maintain high standards of food quality, presentation, and service
  • Assist with the recruitment, training, and development of new team members
What We Offer

As a Bar and Restaurant Supervisor at Malmaison, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and creating memorable experiences for our guests. We offer a range of benefits, including:

  • Nationally recognized apprenticeships and detailed brand training
  • Opportunities for career development and progression
  • A competitive salary and benefits package
  • A fun and supportive work environment
Requirements

To be successful in this role, you will need:

  • Previous experience in a busy restaurant and/or bar environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Flexibility to work a range of shifts and days, including evenings and weekends

We are committed to providing a safe and inclusive work environment for all our employees. If you are passionate about delivering exceptional customer service and creating memorable experiences, we would love to hear from you.