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IT Infrastructure Manager
2 months ago
About entrustIT Group
entrustIT Group is a leading provider of IT services, formed by two brothers with extensive experience in large-scale enterprise IT. With a strong presence in the South and Southeast, the company has a network of three core businesses that enable seamless support for local clients and collective expertise.
Job Role
The IT Infrastructure Engineer will be based at our East Grinstead office, supporting customer infrastructures for multiple clients across the region. The role involves using high-quality tools, working in an office-based team, addressing varied customer technology challenges with a focus on delivering high-quality work and enhancing infrastructure environments.
Key Responsibilities
- Administering customer infrastructures
- Recommending and delivering improved IT infrastructure systems
- Demonstrating the ability to troubleshoot and resolve complex issues
- Experience in either 3rd line, field or projects
Key Skills
- A strong desire and focus on continued improvements and personal development
- A desire to be part of an overall team and achieve team goals
- Strong communication skills including liaising with organisations leaders and stakeholders
- Excellent problem-solving skills, and in a logical manner
- Able to manage projects and manage risks
- Proven ability to work under pressure and with other team members
- Strong time management and self-motivation skills
- Keeping up to date with current industry trends and emerging technologies, best practices
- Full driving licence
Requirements
- Minimum 3 years' experience supporting IT infrastructures for organisation with users
- CompTIA qualifications, past apprenticeship success
- Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veaam
- Maths and English qualifications equivalent to GCSE C or above
Desirable Experience
- Delivering multiple IT Infrastructure change projects in a Microsoft based operating environment
- Cloud services such as Microsoft 365, operating and delivering modern workplace services and tools
- Virtual Apps and Desktops (Citrix, Microsoft)
- Microsoft Exchange (any supported versions)
- Virtualisation knowledge - Hyper-v, XenServer, VMware
- Local and area networking
- VoIP systems
Benefits
Working for a leading MSP, friendly working environment, competitive salary.
