Junior Technical Support Specialist

2 months ago

Stanstead Abbotts, Hertfordshire, United Kingdom PXP Financial Full time
About the Role

We are seeking a highly skilled and motivated Junior Technical Support Specialist to join our team at PXP Financial. As a key member of our support team, you will be responsible for providing technical assistance to our customers and internal stakeholders.

Key Responsibilities
  • Investigate and resolve technical issues related to payment processes and systems.
  • Communicate effectively with customers and internal teams to provide clear and concise solutions.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical knowledge of PXP Financial's products and services.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.
Requirements
  • Strong technical skills and knowledge of payment systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively as part of a team.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Flexible working arrangements to suit your needs.
About Us

PXP Financial is a leading payment provider with a reputation for delivering exceptional service and support to our customers. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.

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