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Junior Application Support Analyst

2 months ago


London, Greater London, United Kingdom Harrington Starr Full time £30,000 - £35,000

Job Opportunity

Company Overview

Harrington Starr is a leading recruitment agency specializing in the placement of professionals in the financial services industry.

Job Description

We are currently seeking a Graduate Application Support Analyst to join our team. As a Graduate Application Support Analyst, you will be responsible for providing level 1 and level 2 support to our clients' business applications.

Key Responsibilities

  • Providing technical support to clients via phone, email, and on-site visits.
  • Resolving technical issues and escalating complex problems to senior support analysts.
  • Collaborating with cross-functional teams to identify and implement process improvements.
  • Developing and maintaining technical documentation and knowledge base articles.
  • Participating in on-call rotations and providing after-hours support as needed.

Requirements

  • Recent graduate with a degree in Computer Science or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of Linux command lines and scripting languages.
  • Financial services industry experience is a plus.

What We Offer

Harrington Starr offers a competitive salary and benefits package, as well as opportunities for professional growth and development.