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Junior Application Support Analyst
2 months ago
Job Opportunity
Company Overview
Harrington Starr is a leading recruitment agency specializing in the placement of professionals in the financial services industry.
Job Description
We are currently seeking a Graduate Application Support Analyst to join our team. As a Graduate Application Support Analyst, you will be responsible for providing level 1 and level 2 support to our clients' business applications.
Key Responsibilities
- Providing technical support to clients via phone, email, and on-site visits.
- Resolving technical issues and escalating complex problems to senior support analysts.
- Collaborating with cross-functional teams to identify and implement process improvements.
- Developing and maintaining technical documentation and knowledge base articles.
- Participating in on-call rotations and providing after-hours support as needed.
Requirements
- Recent graduate with a degree in Computer Science or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of Linux command lines and scripting languages.
- Financial services industry experience is a plus.
What We Offer
Harrington Starr offers a competitive salary and benefits package, as well as opportunities for professional growth and development.