Field Service Engineer

2 days ago

Crawley, West Sussex, United Kingdom CDW UK Full time
Job Title: Field Service Engineer

CDW UK is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients across South London.

Key Responsibilities:
  • Diagnose and repair technical issues on a variety of IT equipment, including PCs, laptops, tablets, printers, peripherals, and point of sales systems.
  • Provide IT hardware support for installs, moves, and changes across client sites.
  • Travel between customer sites to provide IT support services and meet contractual requirements.
  • Perform on-site installations and troubleshooting on a wide range of products in a software or hardware environment.
  • Complete all relevant documentation and provide quality updates as required for each site visit.
  • Participate in the on-call rota, which includes mornings, evenings, and weekends.
Requirements:
  • Relevant and current vendor certifications, such as Dell, Lenovo, IBM, and HP.
  • Good all-round understanding of hardware maintenance and break-fix.
  • Hold a full UK driving license.
  • Quality-focused with excellent attention to detail.
  • Capable of working independently and remotely on a wide range of products.
Benefits:
  • Life assurance.
  • Competitive contributory pension.
  • Private medical insurance.
  • Enhanced maternity pay.
  • 25 days holiday + bank holidays.
  • Option to buy additional holiday.
  • Dental insurance.
  • Season ticket loan + additional perks.

CDW UK is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity, and inclusion for better collaboration, innovation, and business results.

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