Mortgage Sales Coordinator

2 months ago


Rochester, Medway, United Kingdom Cubitt & West Full time
About the Role

We are seeking a highly motivated and driven sales professional to join our team as a Mortgage Sales Coordinator. As a key member of our estate agency offices and direct sales team, you will play a crucial role in securing appointments for our Mortgage Advisors.

Key Responsibilities
  • Build and maintain strong relationships with clients from warm leads
  • Book quality appointments resulting in additional mortgage and protection business for the company
  • Nurture leads to provide a positive customer experience from start to finish
  • Meet and exceed targets relating to appointments and mortgage sign-ups
  • Liaise with Mortgage Advisors to book clients for general mortgage reviews
  • Maintain a compliant service in line with regulatory requirements
  • Update records using our computer software
  • Collaborate with colleagues in Direct Sales to boost business
Requirements
  • Experience preferred but not essential
  • Excellent telephone skills
  • Delivery of exceptional customer service
  • Strength in building trust and relationships
  • Strong organisational skills
  • Motivated, tenacious, and energetic outlook
  • Target-driven and keen to succeed
  • Hardworking and focused work ethic
  • Some knowledge of the mortgage process (although not essential)
What We Offer

We offer a competitive salary, plus commission, and a range of benefits including 33 days paid holiday, pension, life insurance, and employee assistance scheme.



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