Senior Technical Expert
7 days ago
Job Opportunity at Senitor Associates Limited
Our client, a reputable Managed Service Provider (MSP), is seeking a highly skilled Senior 3rd Line Consultant to join their technical team.
This is an excellent opportunity for an experienced professional to join a growing MSP with a strong focus on technical expertise and customer satisfaction.
Key Responsibilities:
- Act as the escalation point for complex technical issues that cannot be resolved by 1st and 2nd line support teams.
- Diagnose and troubleshoot advanced technical problems in a timely and efficient manner.
- Collaborate with cross-functional teams to resolve technical issues and improve overall service delivery.
- Develop and maintain technical expertise in various areas, including networking, security, and cloud computing.
- Provide technical guidance and support to junior team members to ensure seamless service delivery.
Requirements:
- Proven experience as a 3rd Line Consultant or equivalent technical role.
- Strong technical expertise in networking, security, and cloud computing.
- Excellent problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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