Pathway Coordinator

2 months ago


Carlisle, Cumbria, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time
Job Summary

An exciting opportunity has arisen for a skilled Pathway Coordinator to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our services.

Main Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare professionals.
  • Manage and maintain accurate records, including patient information systems and administrative databases.
  • Coordinate and schedule appointments, meetings, and events with precision and attention to detail.
  • Develop and implement effective administrative processes to improve service delivery and efficiency.
  • Collaborate with clinical teams to ensure seamless communication and coordination of care.
  • Provide administrative support to the clinical team, including data collection, analysis, and reporting.
  • Ensure compliance with NHS policies, procedures, and legislation, including GDPR and data protection.
Requirements
  • General level of education to O-Level/GCSE or equivalent.
  • NVQ Level 3 in Business Administration or equivalent.
  • OCR/RSA Level 3 qualification or equivalent in Word/Text Processing.
  • Excellent communication and interpersonal skills, both verbal and written.
  • Minute-taking skills and ability to maintain confidentiality.
  • Ability to work under pressure, motivate staff, plan workload, and meet deadlines.
  • Flexible attitude to cope with fluctuating workloads and occasional requirement to cover other areas in cases of staff absence.
About Us

Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust is a dynamic and caring organization that values diversity and inclusivity. We are committed to providing high-quality patient care and services, and we are seeking a skilled and dedicated individual to join our team.


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