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Lettings Manager
2 months ago
We are seeking an experienced Lettings Manager to join our team at Chalfont Career Ltd. As a Lettings Manager, you will be responsible for overseeing the lettings team and contributing to the growth of our business.
Key Responsibilities:- Attend to valuations and deliver new instructions to landlords.
- Generate landlord leads through marketing activities and collaborate with the Marketing Manager.
- Oversee and contribute to marketing ideas and campaigns to attract new business.
- Manage a team of Lettings Negotiators to ensure high standards of service.
- Liaise with the Director on staff performance, market conditions, and any issues that arise.
- Maintain strong relationships with landlords to secure future business.
- Handle daily enquiries from applicants, including walk-ins, phone calls, and email queries.
- Ensure staff update property details on the website and window display promptly.
- Monitor competitor performance and activity.
- Liaise with the Sales Manager to optimize lettings and sales performance.
- Minimum 2 years' recent Lettings experience.
- Demonstrable track record of winning new business and instructions.
- Customer service-focused with excellent communication skills.
- Recent experience in a senior/supervisory role managing a team of Negotiators.
- Industry-recognized qualifications such as NAEA, NFOPP, and ARLA are advantageous but not essential.
A competitive package with incentives for high achievers and a clear career path for future progression.
Join our team and take advantage of this exciting opportunity to grow your career with Chalfont Career Ltd.