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Mortgage Network Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Mortgage Advice Bureau Full time
About Mortgage Advice Bureau

Mortgage Advice Bureau is the UK's largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients, including first-time buyers, families, and landlords.

Responsibilities
  • Processing lender submissions, including keying decision in principles, applications, and fulfilling MAB system requirements
  • Document checking for our clients to ensure that they align to MAB standards and meet lender requirements
  • Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessment, approval, to offer and post-offer stage
  • Communicating with advisers/clients and lenders as the business demands
  • Proactively managing cases through to completion
  • Proactively calling leads to establish where they are in their client journey, when required
Skills & Qualities
  • Experienced in working in a fast-paced business environment
  • Driven to put clients at the centre of everything you do
  • Has first-class communication and desire to challenge the outcome
  • Maintains excellent attention to detail and self-motivated to get it right first time
  • Able to handle, interpret, and key data quickly, efficiently, and correctly
  • A true team player - working together and supporting your colleagues
  • Experience communicating with customers preferred
Benefits
  • Competitive salary with opportunity for bonus
  • Award-winning training
  • Opportunity for flexi-working at home and in our city centre offices in Edinburgh
  • Array of benefits including Cycle to Work Scheme
  • 30 days annual leave, with an extra day per annum after 2 years' service
  • Birthday day off
  • Summer Sports Day BBQ & legendary Christmas Party
  • Fun Fridays including office drinks and monthly staff events
  • Company sick pay (8 weeks full pay followed by 8 weeks at 50%)
  • Refer a friend (£250 for every staff recruitment referral)
  • Referral incentives (20% of proc and broker fees for referring clients)
  • Employee of the Month, receiving vouchers
  • Career Development Programme
  • Charity & Social Committee
  • Wellbeing updates and information
  • Annual Appraisals
  • Annual paid charity day
  • Fruit and office snacks

Job Type: Full-time

Pay: £17,000.00-£20,309.00 per year

Schedule:

  • 8 hour shift

Work Location: In person